Book project in development
Always Over Capacity
New commitments keep arriving while old reports, approvals, corrections, and maintenance remain assigned to the same people. Institutions often call the resulting missed work a personal failure.
What the book is about
Always Over Capacity examines what happens when budgets and measured targets receive formal records while workload, maintenance, learning, relationships, and external obligations remain scattered across emails, meetings, and individual memory.
Financial performance is reviewed because it has a recurring ledger and assigned authority. Other performance can be delayed until it appears as turnover, missed deadlines, rework, service failures, complaints, or lost institutional knowledge.
Why I am writing it
People are told to communicate, prioritize, collaborate, or lead better while duplicate reports, split authority, unassigned corrections, and new commitments continue to consume the same limited time.
The book gives readers specific terms for repeated approvals, hidden labor, responsibility without authority, reporting burden, workload displacement, and capacity limits.
Status
Always Over Capacity is currently in development. Publication details will be posted here when they are available.